Freight Brokerage cargo claim record

Freight Brokerage | PublicProof Academy working document

Handle damage, shortage and loss claims step by step with the evidence insurers and carriers ask for.

Business

State or jurisdiction

Prepared on

Owner

Official source saved

Next review

Notice

Date and time shipper reported the claim
Written notice sent to carrier (date)
Carrier's insurer and claim number
Contingent cargo carrier notified if needed

Evidence

Bill of lading and delivery receipt with exceptions noted
Photos of damage and seal numbers
Invoice showing value of goods
Rate confirmation and carrier agreement

Resolution

Amount claimed and amount paid
Who paid (carrier insurer, contingent policy, other)
Lessons and any carrier status change

Use rule: Education and organization only. Record the agency, official source, checked date, cost, proof saved and responsible person for every consequential requirement. Unknown means stop and confirm. Example rows are labeled EXAMPLE and are not your data.